FAQ

Frequently asked questions

Two ways to get a website — here's what each one costs, who does the work, and what you end up owning.

Build it for me

You send a document about your business; a developer hand-codes the site.

  • A document about your business — your story, services, prices, opening hours, whatever you already have — plus your photos. Word, PDF or plain text all work, and up to 8 photos. No forms and no questionnaire. Nothing written down? Paste a few lines instead. No photos? We'll use professional stock imagery.

  • A real developer starts reading your material the same day, and a preview link lands in your inbox within hours. Approve it and you're live on your own domain that day.

  • Upfront, when you order — that's what puts a developer on your site the same day. You're not stuck with it either: if the finished website isn't right for you, tell us within 7 days and we refund the build fee in full. Builds start at €199 once, or €49 a month with nothing upfront.

  • Tell us and we'll change it. The preview is there to be picked apart — All-in and Pro include unlimited changes before launch — and if we still haven't got it right, you have 7 days to ask for your money back.

  • Yes. It's standard, hand-written code on your own domain, so you can move it to another host, hand it to another developer, or redesign it whenever you like. That holds on the monthly plan too: we run it for you, but it stays yours.

  • On All-in and Pro, yes — your Google Business Profile is set up for you and every page is written for your town and your trade. Pro keeps that work going after launch: reviews replied to, hours and posts kept current, and a blog.

  • Paying once is a single build fee — paid upfront, refundable for 7 days — and the site is yours to run from there. The monthly plan costs nothing upfront: we build it, host it, keep your domain paid, and make any change you message us about — from €49 a month, on a 6-month minimum, then cancel anytime.

I'll build it myself

You build it from a starter kit, with the docs and our team on chat.

  • Both starter kits — Eleventy and Astro — with every component, page and layout, a blog you can edit, and docs that walk you from install to deploy. New components and templates arrive as we ship them, our team is on chat while you build, and there's a Discord community of people building on the same kits. €99 once, for life — no subscription and nothing to renew.

  • Some HTML and CSS helps, but you don't have to be a developer. The docs go step by step from the first command to a deployed site, and when something doesn't behave there are two places to ask: chat, 24/7, answered by the people who built the kits, and the Discord group, where our team and other owners building on the same kits are around. You are never stuck on your own with it.

  • Yes — unlimited projects, personal or client, forever. Deploy them free on Netlify or Vercel, on whatever domain you like. One payment covers all of it; there's no per-site licence and no cap.

  • Yes. You buy the kit once and it stays yours — the docs, the components, chat support and the Discord, plus everything we ship afterwards. There's no renewal to forget and nothing that expires. The only monthly thing on the DIY side is Managed, and that's optional: it buys a developer working in your repo after launch, not access to the files.

  • Ask us — that is what the support is for, and it costs you nothing extra. Chat is open 24/7, and the Discord group has our team and other people building on the same kits in it, so most snags are sorted in a few messages. If you would rather not finish it at all, hand it over: send us the repo and we will finish the site you started — from €199, with the same 7-day money-back guarantee.

  • No — you can switch whenever you like, and nothing you have already done is wasted. Decide halfway through that you would rather we did it, and we will take your repo and finish the site you started, or build it fresh from your doc and photos if you prefer. The kit stays yours for life either way, you can move between the Eleventy and Astro kits as often as you want, and Managed can be added later or dropped once its 6 months are up.

Whichever way you go

The parts that are the same whichever route you take.

  • Hosting is free and comes with SSL. The domain is yours to own — we'll register it and set up the DNS if you'd rather not — and on the fully managed plan we pay for it and keep it renewed.

  • Chat, 24/7, answered by the people who build the sites rather than a ticket queue. Everyone who buys the kit also gets the Discord, where our team and other owners building on the same kits are around. Pro and Managed customers get priority, same-day replies.

  • Every build comes with 7 days to change your mind. You pay upfront, we hand you the finished site, and if it isn't what you wanted you tell us within 7 days and the build fee comes back in full — no forms and no argument. The kit is a single payment, so there is nothing to cancel. Both managed plans — fully managed and the DIY one — run on a 6-month minimum and cancel anytime after from your dashboard.

Still have questions?

Open the chat any time — 24/7, real people, no bots and send us a message. We'll come straight back to you.

Ready to put your business online?

Two ways to get there: send us a doc about your business and your photos and we'll hand-code it for you, or start from a complete kit and build it yourself.

Start your website

Takes about two minutes. Backed by a 7-day money-back guarantee.